Sara Alkawari 莎拉

- Development and upkeep of Standard Operating Procedures and global knowledge base. Development and training on monthly improvements and updates. - Global Quality Assurance, running monthly individual quantitative and qualitative output analysis for 30 team members. - Conceptualization, development, and delivery of monthly global training sessions based on quality improvement findings and required learning outcomes. - Cross-regional Mentor responsible for guidance and mentoring of IS Analysts

- Onboarding, Coaching and Training. Achieved standardization and documentation of complete global onboarding, including training documents, onboarding schedules and plans, and assessments. - In-house content management platform housed on Microsoft Azure used to power our SaaS platform. Working with a cross-functional, international team of end-users and developers. Achieved increased end-user satisfaction and significant performance and efficiency improvements.

- Analyzing data streams and reporting time-sensitive risk alerts based on information obtained from open-source media. Writing ad-hoc and strategic risk analysis reports on supply chain disruptions globally using OSINT tools and Power BI. - Developing data sources and OSINT tools to gather intelligence. Allowed for the reporting of previously inaccessible information for the MENA and APAC region through Chinese and Arabic language searches. Expanded global insolvency source reach by 150%.

Responsible for market survey and demand analysis as well as supervising and maintaining customer, supplier, and partner information in China and the middle east. Analyzing of market trends and sales performance of existing products. Analyzing news media and competitor activity in order to obtain a competitive edge and stay relevant in an ever-changing business environment.

Team leader in government funded innovation and entrepreneurship training and research project. Multi-national team of 4 ( Bahrain, Australia, Malaysia and South Korea) conducting research in Mandarin.

Volunteer English as a second language teacher to Chinese students aged 6 to 15 years old as well as young adults with various English proficiency levels free of charge. (taught more than 100 students)

Business Negotiation, Marketing, Senior English-Chinese Translation, Economic Law Basis and Practice, Principle of Microeconomics & Macroeconomics, International Trade Practices, Economic Investigation and Research, Chinese Culture