Sashan Samarajeewa

• Designed and deployed RPA workflows with Power Automate, improving efficiency and process reliability. • Built low-code applications in Power Apps to accelerate tasks and reduce manual effort across teams. • Gained hands-on exposure to AI automation, including initial work with Microsoft Copilot Studio and Azure OpenAI Service. • Collaborated with stakeholders to identify automation opportunities and deliver scalable solutions supporting digital transformation goals.

• Resolved complex production issues across client WSO2 infrastructures in cloud and on-premise environments. • Contributed product feedback and improvements for API Manager and Enterprise Integrator. • Delivered technical workshops, product training and presentations for enterprise clients. • Mentored 5+ onboarding engineers and conducted technical training.

• Supported enterprise clients in deployment/runtime issues across WSO2 products. • Handled incidents and queries raised by clients efficiently and effectively. • Conducted root cause analysis and contributed to product development by fixing bugs.