Sashan Samarajeewa

• Designed end-to-end RPA workflows using Microsoft Power Automate, which resulted in measurable improvements in internal efficiency. • Developed low code business applications with Microsoft Power Apps to accelerate task execution and reduce manual effort. • Collaborated with multiple departments to identify automation opportunities, assess feasibility and implement scalable solutions. • Gained hands on exposure to AI enhanced automation, including initial work with Azure OpenAI Services.

• Resolved complex production issues across clients' WSO2 infrastructure in cloud and on-premise environments. • Contributed to improvements of WSO2 products by identifying problems and providing feedback. • Delivered technical workshops, product training and presentations for enterprise clients. • Mentored 5+ newly on-boarding engineers and conducted technical training.

• Supported enterprise clients in resolving deployment and runtime issues across WSO2 products. • Handled incidents and queries raised by clients efficiently and effectively. • Conducted root cause analysis and contributed to product development by fixing bugs.