Saskia Guschlbauer

- Autonomous handling of complex secretarial tasks - Preparation and revision of presentations, charts and writings - Office organization and travel management - Handling of general administrative tasks as well as specific tasks - Calendar management for supervisors

- Handling and payment of manual invoices - accurals for accounting every month - Preparing and analyzing reportings - Decisions over goodwill handling - Working closely with the head of customer service including regular meetings regarding improvement plans - complaint management - communication between the company and the service partners in Germany

- Level 1 support for all Arkadin standard products and solutions Attend to customer requests via phone and email - Manage and update deposited User information - Note and track complex customer requests for the Level 2 Support - Being the first point of contact for customers - Identify, research, and resolve technical problems (escalation if needed)

Betreuung von Projekten, Messen vorbereiten und begleiten, administrative Aufgaben im Vertrieb, Arbeit am Empfang, Auftragsgenerierung, Vorbereiten und Planen von Meetings, Zusammenarbeit mit Agenturen beim Schalten von Landing-Pages, Einblicke in die Peronalabteilung