Saurabh More

As a senior operations manager for GoMechanic I am responsible for process, Implementing and strategy that promote revenue growth generation among key targeted segments and support the brand position and image in the market as well was responsible for managing all aspects of business which include hiring and training staff, managing merchandising, and propelling marketing initiatives to accelerate revenue growth,Outstanding communication, sales talent ,hight level customers satisfaction & retention.

Handled vehicle diagnosis and repair processes, implemented staff training & development to enhance skills and introduced advanced diagnostic tools that boosted service efficiency by 35%. Provided outstanding customer service by utilizing effective negotiation skills to address customer inquiries, strengthen engagement and establish lasting relationships, resulting in improved customer retention and customer satisfaction. Offered personalized solutions to meet customer needs.