Sebastian Bahr

- Planned and budgeted 3,000 sqm centre covering medical concept, encounter forecast, right sizing, and construction cost - Developed design language for clinic fit-out - Developed design brief and supported concept and preliminary design supervision for a hospital - Conducted techn. and finan. evaluation of an LTC development - Managed AED 100M FF&E tender documents for a 720 bed hospital on time and within budget - Acted as organisation’s representative for QM (ISO 9001 re-certified Jan. 2016)

- Conducted tech. and fin. evaluation of optimisation opportunities of CSSD operations - Undertook studies incl., market assessment, strategic positioning, demand and supply, medical concept, implementation, and financial feasibility - Assessed strategic options for a paediatric hospital considering burden of disease, budget, and current state analysis. Followed by medical concept and SoA - Evaluated potential international hospital operators for a tertiary hospital in the UAE

"Reinforcing Customer Loyalty at Car Dealerships in the German Automotive Industry" - Understood the complexity of customer loyalty and appreciated its relevance to car dealerships - Investigated current customer loyalty and selected antecedents such as customer satisfaction, price fairness, service quality, trust, switching costs and variety seeking behaviour and communication preferences - Drew recommendations as how to use findings about customer loyalty with GS's specific set of customers

Performed academic research related to best practices on sustainability and social marketing, from which appropriate quantitative and qualitative methodology was developed such as the use of questionnaires and interviews to understand client’s perceptions of sustainable hotels and interactions between hotel staffs’ and guest.

− Supported pilot installation by resolving flaws and optimising system processes − Established integration of a new IT solution by reviewing and adapting existing operational processes − Improved collaboration between the IT team, sales force and partners along the SC − Improved product development regarding requirements of the German market − Improved hospital internal processes by developing and implementing solutions − Managed solution installations and product diversification at customers

▪ Averted substantial decline in yield through contract cancellation by improving the end of life process and by developing a concept for ‘Best-­Effort’ contracts, which became best practice in other European countries ▪ Supported an increase of sales performance of field service engineers by optimizing processes based on user surveys and performance analysis ▪ Coordinated the development of a new sales incentive guideline ▪ Designed and conducted workshops to create, improve and implement processes

Projekt- und Change Management sowie Strategic Supply Chain Management und Management Consultancy

Comparative Management, International Marketing, Intercultural Communication, Global Trade, The International Financial System