Sebastian Gaman

Plan out advertisements, monitor campaigns that use company's assets for promotion purposes and revise presentations as needed along with shaping brand standards Capture subjects in commercial-quality photographs while using technical expertise, creativity, and composition skills to produce and preserve images that tell a story

Ensuring a professional close contact portfolio, from analysing potential customers to acquiring new customers, drawing up individual sales concepts and negotiating new contracts Maintaining and developing win / win relations with existing clients to increase the portfolio values Protecting and increasing customer profitability through service bundles, portfolio reviews and long-term commitments within the SME segment

Engaged in presales customer relations, interviewing potential customers with the goal of boosting sales and expansion of portfolios Ensured the development of personalized insurance programs, driving up customer satisfaction by 15% Developed B2B & B2C collaboration initiatives, boosting opportunities to cross-sell services to existing clients Implementing policy changes or additions based on extensive market research in line with the internal change management process

Achieved monthly sales targets of 3 cars by providing personalized solutions to customers and resolving their queries Streamlined post-sales reviews process, resulting in improved customer satisfaction ratings from 65% to 80% Managed vehicle documents, contracts & operational tasks for 100+ vehicles with 100% accuracy, ensuring smooth transition between buyer and seller

Responsible of company's general client leasing portfolio for insurance Handling of rental and insurance contracts, framing contracts Secured approval from leasing operations, rental contracts & insurance companies to ensure compliance with regulations and policies, boosting customer satisfaction. Responsible with managing vehicles documents (VIN, receipt of registration, customs duties, tax certificates, etc) Selecting, tracking, solving, and reporting operational risk events