Sebouh Havatian

•Managing the entire product line life cycle from strategic planning to tactical activities •Specifying market requirements for current and future products by conducting market research supported by on-going visits to clients •Prepare the project plan and ensure its delivery within scope, time and budget •Follow up projects from pre-sales activities to contract signature and project implementation •Prepare the business plan for the coming years •Assure customer satisfaction and continual improvement

•Researched, gathered & processed all info to write necessary documents (BRS, SRS, FRS, HLD & LLD) •Designed Enterprise Architecture/Business Process Management & system architecture of the solutions •Planned & implemented client workshops & presentations to address their business problems •Supervised software functionality & acted as the link between the clients, the development team & others

•Organized & led a team of eight software engineers to tackle the reverse engineering process, troubleshooting & support & development of new features for NeosITV v6 •Designed & developed NeosITV v7, directly reporting to the General Manager •Installed & supported NeosITV systems in more than five world class hotels in GCC & North Africa

•Analyzed & developed life insurance products, investment fund modules & accounting modules •Promoted to Assistant Team Leader within 18 months •Organized more than six training seminars for new analysts

Management