Seeja ROSE Manjaly JACOB

Bis 2026, Entrepreneur, SEECOB
Frankfurt am Main, Deutschland

Fähigkeiten und Kenntnisse

Project Management
Team work
Customer Service & Customer Experience
Banking & Financial Operations|
| Process Management
Process Improvement| Quality Assurance
Quality Control| Six Sigma Awareness|
Team Leadership & Team Development
Employee Coaching
Training & Mentorin|
Client Relationship Management
Customer Satisfaction & Retention
Problem Solving & Decision Making
Performance Management|
Project Coordination
\Project Managemen
Business Planning| Risk Identification
Operational Controls
Negotiation & Selling Skills
Stakeholder & Customer Communication
Reporting & Conference Call Management
Cash & Branch Operations|
Web Design & Website Development
Graphic / Multimedia Design
Design Development & Design Review|
HTML & CSS|
Adobe Flash
AdaptabilitySelf-Motivation & Results

Werdegang

Berufserfahrung von Seeja ROSE Manjaly JACOB

  • 2 Jahre und 5 Monate, März 2024 - Juli 2026

    Entrepreneur

    SEECOB

    Planned business module and follow through with the legal aspects and successfully brought the business to operations. • Managed budgets, cash flow forecasts Build co existing teams with structured hiring, training and support. • Adapting to the market with spontaneous strategies to create need and maximise profit. • Collaborated with manufactures, vendors, raw material suppliers along with focus on a strong customer relationships. .

  • 3 Jahre und 6 Monate, März 2003 - Aug. 2006

    Leadership & Team Support

    IBM Global Services Sr. Customer Service Executive – Bangalore

  • 5 Monate, Feb. 2003 - Juni 2003

    Officer – Mysore

    ICICI BANK

    Served as the primary cashier at the branch, managing high-volume cash transactions with accuracy and accountability. • Managed the branch cash counter and maintained overall cash balances in accordance with internal banking procedures. • Monitored the branch’s daily cash position and initiated appropriate actions to ensure adequate liquidity and smooth branch operations.

  • 1 Jahr, Aug. 2001 - Juli 2002

    Sr. Customer Service Executive

    ICICI One Source|

    • Coached and mentored associates to strengthen product knowledge, process adherence, and overall performance. • Interacted with customers professionally, addressing queries and ensuring a positive service experience. • Conducted engaging, activity-based sessions focused on product and process knowledge to reduce monotony and identify training and development needs

Sprachen

  • Englisch

    C1 (Fließend)

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