Selen Veral
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Selen Veral
- Current 8 years and 4 months, since Mar 2018
Customer Support Specialist
ABB Elektrik Sanayi A.Ş.
- 1 year and 3 months, Jul 2016 - Sep 2017
Senior Customer Representative
Jeunesse Global
Effectively manage large amounts of incoming calls (skype and/or phone) and emails. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Contact Distributors/Customers with the updates/resolutions. Conduct translation projects from Turkish into English and from English into Turkish as needed.
- 11 months, Feb 2015 - Dec 2015
Customer Relations Team Leader
Docplanner.com
Active and effective communication with the customers . Being a liason for all kind of product or service related questions. Lanuch and maintain world class services for our customers. Understand customer needs and translate them to effective solutions. Partner to the Sales team to provide a professional experience to our customers. Lead and coach the Client Success team. Support to the Client Success Manager in all kind of client success process.
- 2 years, Feb 2013 - Jan 2015
Community Manager
Peak Games
- 3 months, Apr 2012 - Jun 2012
Customer Relations Manager
annelutfen.com
- 4 years and 3 months, Jun 2007 - Aug 2011
Junior Community Manager
XING Türkiye
- 4 months, Sep 2006 - Dec 2006
Gazeteci- Asistan ( Assistant-Journalist)
BizimAvrupa Yayıncılık (Publishing)
Experienced Customer / Community Specialist
***
Ausbildung von Selen Veral
- 10 months, Sep 2005 - Jun 2006
International Communication
Roskilde University (Denmark)
- 4 years and 3 months, Sep 2002 - Nov 2006
İletişim Tasarımı /Communication Design
Beykent Üniversitesi/University
Sprachen
Turkish
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
Danish
A1-A2 (Grundkenntnisse)
Japanese
A1-A2 (Grundkenntnisse)
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