Dipl.-Ing. Serap Senol

Actively took part in my company's business model shift efforts by providing the upper management with business models depicting the overall picture of the current market structure and positioning of the main players in the niche sector. Ran cost-cutting analysis and put a series of efficiency improvement potentials in action, like common-capability-usage with the parent company, branch operations centralisation and head office re-organisation.

Assumed the role of business architect in transformation of İşbank’s overall technological platform into Service Oriented Architecture which was consulted by McKinsey. I took part in the "demand and project portfolio process improvement" and "enterprise architecture governance design" projects as process owner. Actively took part in business capability map design, heat map analysis and redesign of architectural blueprint

Worked for process and data management team. Participated in the establishment of process architecture and conceptual data architecture of the bank. Gained experience as process architect in commercial loans and collections&recovery processes

Participated in Customer Centric Transformation Project (MOD). Worked for enterprise improvement workstream. Gained experience in BPR and reorgonization of head office departments