Serge Ackermann

Agile Project Manager, PO, Scrum Master, ECM & Marketing Enthusiast

Everything we do at Netcentric is rooted in delivering the best possible customer experience. It lies at the center of everything we do. We believe that – by meeting their customers’ expectations – our clients will meet their business objectives. And we believe that technology is the enabler. These core elements are the drivers of our strategies and the processes we define and implement for our clients.

From intranets to digital workplaces, from corporate websites to social media, from collaboration to enterprise content management – Infocentric covers the entire spectrum of information management and online media.

As a Manager in the ECM group I specialize in Input management Solutions such as AP Invoice Processing as well as integrated Enterprise Content Management Solutions.

I joined CCi as the original architect of an integrated enterprise content management solution to help CCi manage its 130+ schools across the USA and Canada. I manage a team of 4 systems engineers to design and execute an innovative ECM strategy which integrates our Campus Management solution with Enterprise Content Management. The primary focus of the solution is to provide a single user interface for accessing and manipulating content around a centralized Citrix server framework. I am responsible for virt

I provide consulting services such as business process analysis, performance improvement assessment as well as and systems planning, design and implementation. I have provided services to a range of businesses from family owned businesses to fortune 100 and 500 companies including BOEING, Countrywide and one of the largest counties in the US.

As part of the CDG Business Solutions Group as I managed Professional Services as well as our partner relationsships. As a senior consultant, I provided consulting services to our clients as well as internal departments and BOEING. CDG's solutions portfolio ranges from homegrown web-based content management solutions to partner offerings from EMC, Microsoft, Hyland Software (OnBase), Smead, LibertyIMS and Kofax.

Dual Major plus minor in leadership studies