Serge Dolgavin

• As technical lead and project manager worked with a HP team on the Service Monitoring project. Responsible for coordination, consulting and process design. • Escalation manager on duty. • Management and coordination of global and local technical projects. • Supervised the daily activities of the BPI team for the delivery of business partner solutions and the OPS team for the delivery of intranet projects. • Conducted system and network security reviews and audits for business partner solutions.

• Created and set up the center that provided public Internet access services. Administrative and technical contact person for two C class IP network. • Hired, trained, and supervised ISP center staff. • Evaluated and implemented new products and technologies to enhance the usability, reliability and security of the network. • As a technical consultant designed the City Information Network based on SDH, ATM and xDSL.