Sergey Malyshev
Skills
Timeline
Professional experience for Sergey Malyshev
- Current 21 years and 10 months, since Aug 2004
Technical Support Manager
Nissan Europe
Skilled in building and leading technical support teams, creating and optimising processes for dealers’ daily support for repair and parts catalogue issues in the region (Nissan EAST), setting/achieving KPIs, and consistently accomplishing the # 1 target. Highly proficient in building Recall/Service campaigns processes and performance results in the EAST region. Implemented «know-how» methods of customer’s retention and Dealer’s performance for recalls completion resulted break through achievement
Educational background for Sergey Malyshev
- 4 years and 11 months, Sep 1997 - Jul 2002
Mechanical Engineering
Moscow Power Engineering Institute
Languages
Russian
C2 (Expert / native speaker)
English
C1 (Fluent)
German
A1-A2 (Basic)
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