Sérgio Henrique de Morais

As a Scrum Master|Project Manager, I worked on agile project management, leadership, and team management to meet the needs and ensure compliance with the processes of the Scrum framework, being responsible for different projects of clients that varied from one client to another. Using the Sprint Design, Problem Framing, OKR, Lean Inception, UX, and other tools to answer the critical business questions of our internal and external partners, prototyping, and validating ideas with users.

Experience in 8 agile projects, being up to 6 simultaneous projects, among them: ERP, Web, and Mobile (Native and Hybrid). From the creation to the maintenance of projects. Management of all squads, with experience in managing up to 9 members. Responsible for product backlog management, task prioritization, and Sprints planning. KPI analysis of each member to ensure the quality of their performance. Capture market demands to define product innovation. Client relationship management for follow-up

Systems Analyst was responsible for being a focal point for projects in the international market (Latin America, USA, Europe, and Africa) among the various areas of the company. Organize and control strategic planning items, with goal tracking and OKR. Monitoring of the management indicators: team productivity, service revenue, delivery of hours, and billing. Acting with the team in search of results and performing the attendance and control to deadlines, costs, and scope being implemented as planned.

Responsible for the survey of requirements, test plan, and homologation of the Scientia Timetable Scheduling Software requirement I was part of the team responsible for developing the integration of TOTVS Educational and Microsoft Live@Edu Experience with software quality methodologies, analysis of requirements, creation of test plans based on specifications Experience with Black Box tests, Functional Test, Integration, and Regressive Load, Performance, and Stress Test. Use and Documentation Manual

Responsible for the development and integration of ERP TOTVS RM with Moodle for the Magnum SOL Project. It is integrating C# and PHP databases and programming languages. MAGNUM-SOL is a Virtual Learning Environment, modern technology for integration between the teacher and the student, developed from pedagogical principles, and allowed a variety of forms of interaction between the teacher and the students. I participated in the ITIL implementation project.