Serhat İnce

Presales Engineer for May Cyber Technology's NAC, SIEM and PAM cyber security solutions Planing and managing the POCs and Demos to showcase customers the features and powers of the May Cyber Technology cyber security products Helping sales team to understand customer needs and which products to suggest, showcase and position Resposible for educating May Cyber Technology partners and resellers for them to better understand May Cyber Technology cyber security product family and portfolio

I led the Comodo Turkey support team of 10 people. We had a very good SLA management and customer satisfaction. We had grown exponentially over the past 4 years I had took office at Comodo Turkey and giving a reliable, fast and satisfactory technical support was key to this success. We were creating the bridge between customers and our R&D team and this gave us very important insights as to how we could evolve, improve and develop our Cyber Security products.

Pre sales and post sales System and Network Engineer on Network devices mostly Firewalls Advising and consulting customers on which network device they should be buying or upgrading and advising on their current network configuration Pre sales and post sales technical support and on site installation & troubleshooting of WatchGuard, Checkpoint, Barracuda Firewall Products Pre sales and post sales technical support and on site installation & troubleshooting ESET Antivirus and Safetica DLP Solutions

Supervisor of joint operations with Exper Computer in Turkey Translation of Comodo Products from English to Turkish Director of Turkish localisation of Comodo products Turkish Team Lead for the new Comodo Turkish Website “tr.comodo.com”