Serkan Kalem

*Designed and configured AWS EC2 and RDS nodes for Pega Marketing solutions, ensuring optimal resource allocation and high availability. *Deployed Pega Docker images in Kubernetes clusters using Helm charts for seamless integration. *Integrated Elastic Stack, Cassandra, and Kafka with the Pega Platform. *Implemented Prometheus, Grafana, and Loki for monitoring Kafka, Cassandra, PostgreSQL, and Tomcat, enabling anomaly detection. *Managed PostgreSQL databases, enhancing reliability and uptime.

*Standardized BI and Data Analytics solutions, optimizing server architecture for 99.9% uptime. Led "Enhancing Data Literacy" for 10,000 bank users, deploying Self-Service BI and Data Analytics platforms with PowerShell automation. *Managed Data Analytics on Linux, optimizing metadata and monitoring. Led "Simplifying Data Analytics Platforms," cutting costs by 10%. *Built a Data Analytics Validation Platform on VMware Tanzu Kubernetes, configuring kubernetes resources for scalable data workflows.

*Led deployment of distributed clusters on Windows servers for Self-Service BI Platforms, optimizing performance and security with LDAP queries enabling 8,000 bank users with 20% faster reporting. *Designed scalable, secure architecture for Traditional BI Platforms, enhancing centralized decision-making. *Deployed Data Analytics Solutions on Linux, automating data and security operations with bash scripts.

*Deployed and configured multi-node Business Intelligence solutions, managed user access and package deployments to enhance reporting and analytics, improving performance. *Collaborated with IT and business users to resolve issues and support IBM BI solutions for seamless operations. *Administered MS Exchange Server and MS ISA Servers, managing mail accounts and ensuring secure communication. Implemented Active Directory Group Policies for security and streamlined administration.