Shahram Jamshidi

ERP Specialist at MTN Irancell for planning, debugging, resolving and training processes. Actively participate in migration Change from Hardcat to IFS application by making basic data appropriately, planning and writing required Bash scripts. Support and maintenance jobs in front-end and back-end for probable problems which are faced by customer. Tune, load balance and maintenance activities for related servers in case of need regarding Operating System, Database and Application layers.

Linux System Administrator to maintain Linux based servers in UAT(User Acceptance Test), Pre-production and Production environments. Support Java based applications, Install and implement banking software, debug and solve software programs through platform layer, inspect and configure software applications, prepare Linux servers. Develop shell scripts for different purposes like transferring kinds of files formats between servers and automating installing new version or patch of applications on the servers.

Taking the lead on cooperating with all IT Application Managers and Team leaders to address issues on a timely manner, Manage project quality under handling the process of resolve issues, Effective leadership on working with IT Vendors and chair the daily Incident Management meeting, Special consideration and following the bundles include their projects and CERs as a part of Quality Assurance team closely for ensuring their feasibility to move in the live environment based on SDLC and minimum issues.

Service desk engineer at MTN Irancell for Case prioritization, Issue and impact analysis, Incident management, Case follow up with support teams and User management.