Shamili manivannan
Skills
Timeline
Professional experience for Shamili manivannan
- Current 3 years and 3 months, since May 2022
PMO Business Analyst
IRIS Centres Of Excellence
• Conducted in-depth analyses of business performance metrics, identifying key drivers and trends; created comprehensive presentations that led to a 15% increase in strategic decision-making efficiency. • Executed a thorough gap analysis in the customer service division, identifying key areas for process improvement; reduced average response time by 40% and boosted customer satisfaction scores by 25%.
- 1 year and 5 months, Dec 2020 - Apr 2022
Product Specialist
Datazoic Technologies
• Segmented customer use cases per functional categories as specified in PER documents, enhancing workflow efficiency by 30% and reducing project turnaround time by 15%. • Presented an in-depth demo on the new product delivery to the client, driving a 50% increase in enhancement requests and contributing to a 20% revenue growth in the following quarter.
Educational background for Shamili manivannan
- 1 year and 11 months, Jul 2015 - May 2017
Master of Engineering
Anna University, Chennai
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