Shani Loshi

Supervises and manages the branch staff to ensure they are suitably qualified, experienced, trained, multi-skilled, customer oriented and efficient. Maintains control over branch back office operations to ensure that there is no risk of error, disclosure of confidential customer information, loss, misappropriation, or security breach;

attract new personal and business accounts in line with branch targets; Represents the Raiffeisen Bank personably, efficiently and tactfully while in contact with the public either face –to-face or by telephone; Supervises and manages the branch operational staff to ensure they are suitably qualified, experienced, trained, multi-skilled, customer oriented and efficient.

To manage the payroll and other information received from the municipality properly as per the instruction of Data Manager EMIS Specialists; Keep up to date records of the respective assigned Regions/Municipalities; Assist in training the municipal finance and information officers and other concerned officials on payroll handling and information management; Assist in training school directors and other concerned officials on payroll handling and information management

Thesis Title “The importance of International Financial Institutions in development of Kosovo”, World Bank Group - International Monetary Fund (IMF) - Other financial Institutions Critics on directions of International Financial Institutions