Shaorun Zhang
Skills
Timeline
Professional experience for Shaorun Zhang
Built a chatbot using ChatGPT for Volta Effect that improved customer satisfaction by 15% and reduced response time by 30 seconds. Implemented the chatbot in Python, leveraging TensorFlow and Keras to achieve 95% accuracy rate in language understanding. Conducted A/B testing to optimize the chatbot's performance and achieved a 20% increase in engagement rate. Collaborated with cross-functional teams including product and design to iterate and improve the chatbot's user experience.
- 2 years and 7 months, Oct 2018 - Apr 2021
Full Stack Developer
inVerita
Languages
English
C1 (Fluent)
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