
Sharique Haroon
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Sharique Haroon
Reduced IT Support backlog by 30% by introducing ticket triage process, resolving 95% of tickets within SLA. Automated Windows 10/11 and Microsoft 365 user management with Active Directory scripts, reducing onboarding times from 3 days to 1 day. Standardized hardware and software setup (laptops, printers, networking devices), improving onboarding satisfaction scores by 25%. Coordinated with external IT service providers to resolve escalated issues, cutting system downtime by 40%.
- 6 Monate, März 2023 - Aug. 2023
Data Analyst
Eutech Cybernetics
Increased reporting efficiency by 20% by developing interactive dashboards in Tableau and Power BI. Improved decision-making accuracy by designing data validation processes, reducing reporting errors by 15%. Built a forecasting model that improved revenue prediction accuracy by 20%, directly supporting strategic planning
- 5 Monate, Okt. 2022 - Feb. 2023
UX/UI Designer
Safety io
Collaborating with interdisciplinary teams to ensure seamless user experiences while working within a software development team in a Scrum framework. Led the migration of internal tools from Sketch to Figma, reducing licensing costs by 15% and improving collaboration speed. Conducted usability tests to identify workflow bottlenecks, reducing task completion times by 20%. Partnered with IT teams to ensure secure, scalable design solutions for enterprise tools.
Ausbildung von Sharique Haroon
- 3 Jahre und 2 Monate, Okt. 2020 - Nov. 2023
Digital Business and Data Science
University of Europe for Applied Sciences
Sprachen
Englisch
Muttersprache
urdu
Muttersprache
Deutsch
Gut
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