Sharon Owino

• Debt collection, management and loan assessment • Customer relationships and follow up • Advising customers on payment methods • Negotiating and coordination of payment schedules • Maintaining customer files and records • Informing customers of their payment status

Completing the account opening process on CBS for new accounts opened in branches through the short process. Accurately linking customers' signatures and mandates to respective accounts opened on the core banking system. Amending existing accounts' details as per appropriately authorized customers' instructions. Ensuring adherence to Bank's operating policies, procedures and risk management guidelines

Participated in the preparation of research materials Coordinated and reviewing of entertainment programs during state functions and National days. Collecting, collating and documenting for posterity music and dance materials that is of national significance.

Worked as a debt recovery officer for all the CBA accounts Inbound, outbound, preparing management reports. Fostered customer relationships Worked towards clearing all debt for the accounts.

Participated in the identification assessment and mentorship placement and training of youth on innovative talents and performing arts. Developed identification tools, instruction materials and relevant education and training programs for children and youth Advocate and enhance positive change on behavior practices and attitudes by offering special services to gifted and talented learners to help maximize their potential.