Sheldon Alexander

• Consistent in handling the marketing research, sales, advertising methods, organizational structure, and other marketing/ business tasks to minimize marketing expenses • Created the marketing plan to use for reference towards its plans to market the company and its hair care products to • Communicates with all affiliates, outsourcing and partners to build relationships and benefits from their field of help • Analyzed the market and developed a competitive pricing strategy • Currently assisting in expa

• Asked probing questions to get to know the customer based on their occupation, what they do daily, what kind of work/activities they do in order to provide a solution • Receive inbound calls from customers with questions of current products, assist with technical aspects of hardware/software, or concerns of a solution to best suit them • Provided the best hardware/software or equipment to the customers, listing the features and benefits based on their needs • Drove to sell the product to consumers based o

• Verified amounts on Personal Income Tax (PIT) returns and make appropriate adjustments to taxpayer accounts • Processed accurately a total of 150 returns per day above the standard number of 100 • Examined Homeowners and Renters Assistance (HRA) claims to determine validity of claim, initiate requests for additional information, and process the claim • Developed manual letters to claimants requesting more valid info, or denying their claims for legal/ethical reasons • Processed Manual Refunds to claimants

• Competitive Research • Marketing Strategy • Distribution Channels • Financial Management • Strategic Management • Global Management • Organizational Behavior • Positioning Strategies • Public Speaking • Negotiation & Control • Communications