Shera Etame

• Managed and optimized property listings across major portals, improving lead generation and response times. • Processed Ejari registrations, tenancy contracts, addendums, MOUs, and NOCs in compliance with RERA and DLD regulations. • Coordinated move-ins, renewals, and handovers to support timely processing and enhance client satisfaction. • Maintained accurate CRM records and property databases to ensure data integrity and reliable reporting.

• Enhanced property listings across major portals, including Bayut, Property Finder, Prospace, and Dubizzle, to strengthen lead generation and property visibility. • Processed Ejari registrations, tenancy contracts, MOUs, and NOCs in full compliance with RERA and DLD requirements. • Supported the sales team with legal documentation, including Forms I, A, B, and F, helping reduce processing delays.

• Provided direct administrative support to senior management, helping improve office efficiency and workflow. • Managed sales and rental transaction documentation with a strong focus on accuracy and compliance. • Coordinated property marketing activities, including listings and photoshoots, to support business promotion. • Handled client inquiries promptly and professionally, maintaining high levels of customer service and satisfaction.

• Administered tenancy contracts, renewals, and property documentation for residential units, ensuring accuracy and compliance with internal procedures. • Processed utility applications for tenants, including DEWA, internet, and chiller services, while supporting a smooth move-in and service activation process. • Resolved tenant inquiries and complaints promptly and professionally, helping maintain strong client relationships and service quality.