Shivangi Sharma Ahuja

* As a Banking and Digital Payments Expert in Government Consulting at KPMG, I am responsible for the implementation of PMSVANidhi scheme, a social service sector scheme that provides micro-loans to street vendors to help them improve their businesses. * Worked closely with lending institutions and banks to ensure the smooth and efficient implementation of the scheme. * Developed and implemented strategies to promote awareness of the scheme.

* Managed of liabilities of the company varying from off balance sheet liabilities like Direct Assignment (DA) and Co-lending to on-book liabilities from DFIs, NHB & various other international financial institutions. * Arrowed corporate strategy on liability partnerships to enable better monetisation & deeper market penetration.

9+ years of experience in the areas of Corporate and Retail Banking, MSME and Retail lending, Credit Underwriting, KYC/ALM/FDD, Loan operations.

* Managed day-to-day branch operations, ensuring efficient and effective service to customers. * Handled customer complaints, providing timely and satisfactory resolutions. * Built and maintained client relationships by responding to inquiries, identifying and assessing customer needs, resolving problems, and following up with potential and existing clients.