Shivani Singh

• Led and managed a team of Relationship Managers (RM) towards meeting the branch revenue targets with appropriate mentoring and support. • Extremely resourceful and consistent in over-achieving the team sales target across retail liabilities, retail assets, other cross sell products and new customer acquisition with a specific focus on good customer experience. • An effective manager with skills necessary to direct, train and motivate staff and groom them for the next level in the organization.

• Managed the complete banking relationship of top end retail corporate and individual clients. • Nurtured client relationships with proactive and sensitive management approach. • Key contributor to the branch revenue figures-investments, retail assets, liabilities, cards. • Excellent at positioning the Bank’s brand value and its products, among the retail consumers by following an effective and ethical sales practice.

• Managed the preferred relationship clients in the Branch. • Sensitized the clients and the peer groups with the importance of this focused channel. • Profitably created the preferred portfolio of clients with existing and new client acquisitions and was a key contributor to the branch revenue stream.

• Managed premium clients of the Bank. • Financial planning & recommendation of suitable bank products. • Analysis & assessment of Client's cash flow & preparation of personal Loan & mortgage files for recommendation to credit team.

Banking & Negotiable Instruments Act, Company Law, Taxation Laws, Merger & Acquisitions, Criminal Jurisprudence, Environment Law.

Major in Strategic Human Resource Management & Strategic Marketing. Distinction in Dissertation Research. Topped with distinction: Strategic Management Module written exam.