Shoaib Baig

•Network Analysis, Design, Deployment and Operations. •New Product Research and Development. •Liaison with Telecom Business Partners. •Software Requirement Analysis, Specification and development outsourcing to offshore partners. •ICT Regulations and Compliance

•Managed a team of 10 engineers from data (LAN), voice, telecom (WAN) & application support side which achieved 99.975% of uptime consistently. • SOPs for Technology Risk Assessment Manuals on voice, LAN and WAN side. •Subsequently equipped 80+ desktops with CRM and VoIP Soft and Hard Phones. •Provided Level-2 support in the configuration, administration and up gradation of Mitel IP-PBX, Five 9 CRM software to all the business units. •Responsible for configuration, administration and up gradation

•Installed, configured and currently managing all Internal MIS/IT related services of Ex-Cel Solutions International Inc. •Configuration and administration of VPN to the remote server hosted in USA. And remote management of Windows Based Servers. •Management of Win2003 server, Win2000 Advanced\Server along with MS Win XP clients on LAN. •Planning and Deployment of Centralized Project Management Software like Microsoft Project Server 2003. •Configurations of mail virtual domains, mail relays, and h

Data Communications Network Design Project Management