Sofia Braga

.Identify business and user requirements by working with a number of key Business and IT stakeholders, producing high-level business requirements and liaising with development team(s) to translate them to detailed functional or technical specifications. .Develop knowledge and skill sets to support Ryanair Labs. .Liaise with Development Team/Vendor to find resolutions to reported software faults and to ensure that defects and change requests are managed effectively. .Assist with product testing when required