Sofia Duarte

- Responsible for planning and coordinating the daily activities of 14 operational branches located in Austria, Germany, Sweden and Switzerland. - Responsible for recruiting, developing, and supporting local teams as well as conducting regular performance appraisals. - Manage internal and external stakeholder relations and negotiating contracts. - Setting performance objectives, evaluating and optimizing operational performance. - Proactively identifying and leading process improvement initiatives.

- Responsible for the daily operations of the Outbound Packing department at an Amazon Fulfillment Center. - Supervised the packing of between 50k-100k packages per shift. - Managed and developed a team of up to 100 employees (during peak season) including front-line supervisors. - Supported and enforced safety programs to ensure a safe work environment for employees. - Proactively identified and lead process improvement initiatives.

Logistics management for major renovation of the Chancery of the U.S. Embassy in Montevideo, Uruguay. Contract awarded to U.S construction company, Perini Management Services Inc. by the U.S. Department of State.

I oversaw the inbound logistics operations of organic and fair trade produce from South America to the United States and Canada. - Negotiated storage, and trucking with 3PLs. - Communicated with overseas shippers and agents located in various countries. - Processed and tracked international shipments. - Managed and oversaw customs brokerage of shipments (including filing for import permits). - Monitored and updated inventory on the ERP system.

Piaguaçu Importaçoes e Exportaçoes is an agricultural enterprise that specialises in rice and cattle farming. - Conducted a viability report and implementation plan for a traceability system in the company’s meat: from cattle to final consumption.

Hotel Boutique Cave 12 was a family enterprise which consisted in the renovation and management of Santana do Livrament's first hotel. The colonial building was renovated, refurbished and reopened to offer a service that combined quality and luxury in a historical setting. As Administrative Manager and Partner I: - Defined business plans and objectives. - Planned and organised accommodation, catering and other hotel services. - Managed personnel. - Promoted and marketed the business.

Supply Chain Management, Logistics and Operations Management, Transport Techniques and Management, Procurement and Inventory Management, Storage and Warehousing Techniques, Financial Analysis and Control Systems, Operations People and Performance, Design for the Environment