Sonali Hebbar

is fine and healthy. 🥦

Angestellt, Customer Support Operational Specialist, Grover
Bis 2019, Information technology, Rajiv Gandhi Technical University
Saarbrücken, Deutschland

Fähigkeiten und Kenntnisse

Webdesign
HTML5
CSS3
JavaScript
User Experience
Salesforce
Jira
English Language
Customer Relations
Customer Relationship Management
Customer Experience Management
Web Technologies
Information technology
Management
UX Design
UX/UI Design
Communication skills
Team player
attention to detail

Werdegang

Berufserfahrung von Sonali Hebbar

  • Bis heute 3 Jahre und 9 Monate, seit Nov. 2021

    Customer Support Operational Specialist

    Grover

    Managing DACH-based customer accounts, maintaining the operational details while dealing with clients, helping consumers with clear and effective communications, and handling consumers' financial accounting as well. Full knowledge & Hands-on experience with JIRA, SALESFORCE, and AGILE WORKING.

  • 1 Jahr, Okt. 2020 - Sep. 2021

    Customer Solutions Specialist

    ADLER Werbegeschenke

    Handling UK-Based Customer Crowd, solely responsible for taking the order in, working on the provided logos to refit on the merchandise, taking care of the production of the orders and answering the helping customers with queries.

  • 10 Monate, Jan. 2018 - Okt. 2018

    Junior Web Developer

    Systango Pvt. ltd

    I was accepted as a junior web developer in an MNC called Systango Pvt Ltd. There I got an opportunity to work with various web technologies in order to complete the tasks.

  • 2 Jahre und 4 Monate, Jan. 2016 - Apr. 2018

    Co-Founder

    Returnbooks.com

    Co-Founder of an E-Commerce Company called Returnbooks.com. Frontend- Developer, Content Management, SEO, UX-UI Design of the website, Customer and Publishers Acquisition.

Ausbildung von Sonali Hebbar

  • Bis heute 2 Jahre und 7 Monate, seit Jan. 2023

    UX Design Course

    Career Foundry

    A 6-month intensive UX Design training program, specializing in UX process and methodology, data-driven approaches to strategy as well as prototyping, wireframing, and conversion rate optimization with 600+ hours in UX Design study. SKILLS : Usability Testing Prototyping Card Sorting Information Architecture User Flows Competitive Analysis User Stories User Personas Design Thinking User Interface Design User Centered Design UX Research Responsive Web Design Wireframing

  • 3 Jahre und 10 Monate, Aug. 2015 - Mai 2019

    Information technology

    Rajiv Gandhi Technical University

    OOP Concepts C++ HTML5 CSS Javascript English Fluency Proven Communication

Sprachen

  • Englisch

    Muttersprache

  • Kannad

    Muttersprache

  • Hindi

    Muttersprache

  • Deutsch

    Gut

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