Soumali Seal

• Achieved and exceeded insurance sales targets through effective distribution of life insurance and investment-linked products via partner bank branches • Managed full bancassurance sales cycle including lead generation, client profiling, financial need analysis & policy conversion • Developed and maintained strong client relationships, improving customer acquisition, retention, and satisfaction rates • Conducted financial advisory sessions on life insurance, wealth creation & risk management solutions

• Supported retail sales operations and customer engagement activities in a fast-paced store environment. • Handled customer interactions and contributed to improving customer experience during promotional campaigns. • Assisted in store coordination and daily operational activities to ensure smooth workflow. • Assisting HR operations by managing employee documentation and supporting end to end recruitment and onboarding processes

• Assisted in planning and executing social media marketing campaigns across digital platforms. • Created engaging content, captions and promotional posts to increase audience engagement, and brand visibility. • Supported social media management, market research and basic performance tracking of campaigns. • Collaborated with the marketing team on branding, customer engagement and online promotions.

• Guided prospective students on courses and admission processes. • Conducted follow-ups and counselling calls to support enrollments. • Supported lead generation, customer engagement and student conversions. • Developed skills in sales, customer relationship management, and communication