Stefan Berger

Bis 2021, Product owner - ITSM, Wienerberger AG
Vienna, Austria

Fähigkeiten und Kenntnisse

Service Now Administration Skills
Agile Project Method
BMC Remedy Knowledge 7.1
ITIL V3 Foundaitons certified
IBM Netcool Admin Training
SQL Basic Skills
Unix Basic Skills
Alcatel 2G
Alcatel 3G
Alcatel ATM
Alcatel SDH
Siemens Switch Commander
Siemens 2G
Siemens 3G
Siemens SDH - knowledge
BMC Remedy ITSM 8.0 BMC certified Admin
BMC Remedy ITSM 7.6.04 &8.0 Dev. and Integration

Werdegang

Berufserfahrung von Stefan Berger

  • 9 months, Sep 2021 - May 2022

    Dive Master

    PADI

  • 2 years and 7 months, Jan 2019 - Jul 2021

    Product owner - ITSM

    Wienerberger AG
  • 2 years and 4 months, Sep 2016 - Dec 2018

    ITSM Application Manager

    Wienerberger AG
  • 1 year and 5 months, Sep 2014 - Jan 2016

    BMC Remedy ITSM/ARS Ticketsystem Senior Expert

    today experts

    Lead designer and developer for customer A1 Redesign of ARS Application (Fat Client to WEB)

  • 2 years and 1 month, Jul 2012 - Jul 2014

    Technical Consultant

    NTT Data

    Develpopment and maintnenance of BMC Remedy Applications and ITSM

  • 4 years and 1 month, Jun 2008 - Jun 2012

    Tools Engineer, CRM-Engineer, Development

    Alcatel-Lucent Austria AG

    Development of Remedy and Netcool applications due to customer needs.24x7 on call support is also provided. Also gained experience in SQL, Oracle, UNIX.

  • 1 year and 10 months, Sep 2006 - Jun 2008

    SMC Engineer

    T-Mobile Austria

    24/7 monitoring of TMA 2G, 3G, SDH, Switching Network and other HW. Gained experience in Siemens 2G & 3G Radio Commander and ATM monitoring.

  • 1 year and 8 months, Jan 2005 - Aug 2006

    First Line Operating

    Tele.Ring

    Position also known as AS, NOC etc. 24/7 Monitoring of the whole Tele.Ring HW Infrastructure. Gained experience in Alcatel OMC-R, SDH NM,RM, Siemens Switch Commander, Netcool and Remedy on user level.

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z