Stefan Berger
Bis 2021, Product owner - ITSM, Wienerberger AG
Vienna, Österreich
Werdegang
Berufserfahrung von Stefan Berger
9 Monate, Sep. 2021 - Mai 2022
Dive Master
PADI
1 Jahr und 5 Monate, Sep. 2014 - Jan. 2016
BMC Remedy ITSM/ARS Ticketsystem Senior Expert
today experts
Lead designer and developer for customer A1 Redesign of ARS Application (Fat Client to WEB)
2 Jahre und 1 Monat, Juli 2012 - Juli 2014
Technical Consultant
NTT Data
Develpopment and maintnenance of BMC Remedy Applications and ITSM
4 Jahre und 1 Monat, Juni 2008 - Juni 2012
Tools Engineer, CRM-Engineer, Development
Alcatel-Lucent Austria AG
Development of Remedy and Netcool applications due to customer needs.24x7 on call support is also provided. Also gained experience in SQL, Oracle, UNIX.
24/7 monitoring of TMA 2G, 3G, SDH, Switching Network and other HW. Gained experience in Siemens 2G & 3G Radio Commander and ATM monitoring.
1 Jahr und 8 Monate, Jan. 2005 - Aug. 2006
First Line Operating
Tele.Ring
Position also known as AS, NOC etc. 24/7 Monitoring of the whole Tele.Ring HW Infrastructure. Gained experience in Alcatel OMC-R, SDH NM,RM, Siemens Switch Commander, Netcool and Remedy on user level.
Sprachen
Englisch
Fließend
Deutsch
Muttersprache