Stella Thewes

• Responsible for client relations, business development, and account management • Creating reports and presentations on delivery updates and market development • Previously functioned as Account Manager for clients within the Digital and Software sector in Munich • Maintaining relationships with clients and candidates with focus on Business Development • Supporting the Marketing team with improvement suggestions and feedback

• Responsibilities include Customer Service, advising on products and stock management • Providing flexible shift covers for staff and fulfilling any extra tasks that may come up • Opening the store and preparing the shop floor, cashing up and closing the stores, as well as deliveries and organizing stock • Prepped the team for the day and completed turnover and trade reports

• Arranging convenient schedules for Skype calls and meetings • Pitching stories to magazines, TV and Radio channels • First point of contact: Managing E-mails and incoming calls and creating client profiles • Producing progress reports and keeping track of ongoing projects • Managing the talents and coordinating all client-related processes

• Promoted to Senior Sales Associate and was extremely productive in the team environment as a team leader • Interviewed potential staff members, trial shifts and trained the successful applicants • Observing performance in detail and work with employees to improve performance including, but not limited to hiring, coaching, development, and counselling of staff • Coordinating all information and documents needed for audits with various groups in the company

• Preparing presentations, briefing sheets and meetings • Overlooking event preparations and ensuring the smooth running of the event • Organizing transport and catering for the team • Functioning as a translator if needed • Designing and arranging banners and print media for events for clients such as Porsche

• Business Context • Consumer Behaviour • Principles of Marketing • Marketing Metrics • Brands and Branding • Marketing Research • Distribution and Retail • Principles of International Marketing • Global Markets • Cross Cultural Studies • Ethics in Marketing