Stephan citti

• Develop and close opportunities with new accounts. • Identify and qualify prospects through live chat, Linkedin, Skype. • Engage and coordinate necessary resources (ie. Technical Sales, Field Sales, Product Management, etc) to progress and close deals.

- Tracking, monitoring and monthly analysis of Hotels performance in the US and Canadian markets - Assisting with training/program reinforcement and being the primary contact for hotels. Focus on hotel achievement of their KPI and adherence to standards. - Debriefing through regular performance calls to Front Desk Supervisors, Hotel Managers or Operations Managers to give feedback about achievements, advise about ways of improvement, set corrective action plans if needed.

- French and Spanish business accounts : Small and Medium Business - In charge of providing and promoting the Apple solutions and products - Revenue booked in FY10 : $ 6M (Best across the whole Inside Sales team for the year), commissionable revenue was $ 8M - Revenue booked in FY11 : $ 5,8M (third top