Stephane Acobas

The focus of the french Retail Collections department is loss mitigation by negotiation with customers to reach a payment arrangement. If payment arrangements are not possible the Collection team is responsible for taking actions that reduces the potential credit loss for Daimler Financial Services.

- Building a network of property owners in Berlin - Developing a portfolio of holiday apartments - Creating and promoting listings via multiple online platforms - Online and offline communication with travelers - Analyzing and communicating results / Monthly reports

- Building strong communicative relationships in the French market of Airbnb.com - Communicating with hosts about key actions necessary to increase performance on our platform - Educate them on the many features of the site to enable them to take full advantage of our marketplace - Analyze and identify ways to turn a good listing into an irresistible offering - Work to deadlines and targets

- Serve as main contact to advertisers regarding online and print ads - Analyze and solve business needs before redirecting ads to final production - Educate businesses on YPG's graphic policies and practices - Communicate and coordinate with other services to meet print deadlines

- Manage and develop a portfolio of Key accounts - Work closely with an existing portfolio of multi-site accounts - Promote Account growth via effective client communication - Interface on the behalf of business, technical and financial issues as well as parties involved - Advise the customers on how to increase their sales through eBay

- Investigate and prevent fraudulent behavior on eBay - Secure accounts with appropriate measures - Interface with customers (inbound/outbound calls) - Educate customers against fraud on eBay/Internet - Train new team members

- Sell advertising space to advertisers - Aquire new clients, develop business - Develop customer relationships - Negotiate contracts and generate advertising sales revenue

Business Management, Communications & Marketing

Marketing and Communication