Stéphanya Monnard
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Stéphanya Monnard
- Current 18 years and 7 months, since Dec 2007
Admissions Assistant
Glion Institute of Higher Education
- Student evaluation, acceptance & follow up - Entry visa process assistance (specific countries requirem.) - Database Management - Student Registration and welcoming - Administrative tasks (statistics, ...)
- 1 year and 8 months, May 2006 - Dec 2007
Educational Counselor Assistant
Glion Institute of Higher Education
- Counseling prospective student in Education choice - Tailor-made visits - Support Educational counselors abroad (Field Support) - Student transportation coordination - Represent school in Fairs & Exibitions - Participate in Events organization - Administrative tasks
- 3 years and 8 months, Sep 2002 - Apr 2006
Reservations Agent
Montreux Palace
- Taylor-made offers - Reservations, confirmation, billing (individuals & small groups) - Availability update on websites - Brochures and information - Administrative tasks - Frequent Flyers Miles updates
- 3 months, May 2002 - Jul 2002
Ticketing Assistant
Montreux Jazz Festival
Selling , billing, sending tickets for individuals - updating availability on website - driver for ticketing Manager
- 1 year and 9 months, Aug 2000 - Apr 2002
Administrative Assistant
Local Tourist Office & Global Reservation Center (Portes du Soleil)
Administrative tasks - availability update on website - Reception - Welcome events - Local tours guiding - Support to Estate Agency nextdoor - Support to global reservation center «Chablais Tourisme» - Coordination with different partenaires
- 10 months, Jan 1998 - Oct 1998
Trainee
Nordic Voyages (Kontiki Saga french branche), Muensingen/Bern
Get to know activities in a Tour Operator - Offers - Reservations - Confirmations - Billing - Documents preparation - Welcoming guest in Island for 1.5 month - Use of Tourdata reservation system
Ausbildung von Stéphanya Monnard
- 3 years, Aug 1996 - Jul 1999
Tourism
Swiss Tourism School
- Marketing - Languages - Business management - Accounting - Economics - Environment - IT and Internet
Sprachen
English
C1 (Fließend)
German
B1-B2 (Gute Kenntnisse)
French
C2 (Verhandlungssicher / Muttersprachlich)
Spanish
A1-A2 (Grundkenntnisse)
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