Stephen Craig

Management der Druckerflotte von Airbus. Betreuung von > 1.000 Drucksystemen (Drucker, Kopierer, Multifunktionssysteme etc.) Koordination verschiedener Dienstleister Warenbestellung, Warenannahme, Lagermanagement

Abgleich von Umsatzzielen der Vetragspartner Sichten der Vetragsinhalte und Bedingungen

Primary child care duties for 3 small children ages 1, 4, 6 Performed all household management duties, including: meal planning, shopping, home maintenance Scheduling and transportation to various schools, medical appointments and sporting events Household bookkeeping and finance management Simultaneously learned to speak and write German: Fluency level is C1

Management Analysis & Strategy: Lead a team of risk department representatives who audited and directed actions of our third party administrator. Provided guidance to national clients and field offices. •Developed strong relationships with our key national accounts •Provided reporting and performed ad hoc projects for executive level members including the CFO and COO. •Chairman of the Seaton Safety committee.

Managed all phases of projects (claims) while maintaining client relationships at key accounts. Analyzed each case to determine legal status, liability, and strategies. Calculated potential monetary damages needed for reserve. Interacted with doctors and atoreneys to clarify information and obtain favorable opinions. prpared conside summaries with findings & reccomendations

Cut costs for clients by negotiating settlements that could have been as high as $1.5 million to <$200,000. Managed claimant and client expectations with an eye to win-win solutions. •Frequently assigned as a Subject Matter Expert (SME) in system enhancements that require an understanding of processes and work flows. •Developed an ability to calculate risk related to various job functions.

•Conducted interior and exterior roving patrols throughout hotel grounds, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards •Prepared incident and accident reports. Ensured all Officers daily shift logs and shift pass-down logs were complete. •Preformed daily financial audit of the Hotel Bank

Managed a time sensitive special project for the City of Yorba Linda to comply with state mandates. Researched and developed a working Emergency Preparedness Plan of over 2000 pages. •Interacted with stakeholders at the level of City Manager, Police Chief, Fire Chief, and other department heads. •Received approval from the state on the first draft (most cities required multiple drafts).

Developed leadership skills, managing teams that performed medical and security operations. •Enhanced inventory systems required by a strict audit.

Masters of Business Administration