Steve Gordon

Leader of Business Consultancy focusing on cost and expense management, supplier negotiation, customer service and business process improvement.

• Visionary Supply Chain Professional for $500 million revenue broadcast and internet home shopping presence. Created and centralized distributed procurement process to leverage aggregate spend ($110 million), create best practices and SOPs which defined supplier expectations, improved spend efficiency by 10%, compliance by 50% and increased total spend under management by 33%. Developed and implemented vendor terms and conditions document and mandated Purchase Order System.

• Highly successful sales professional brought in to develop new territory and oversee sales, merchandising and operations of a Retail Store “within a store” for innovative computer manufacturer with small market share and misunderstood product. [This was prior to Apple Stores being developed in our area] • Achieved top rankings in Apple-store-within-a-store sales (CompUSA) for all metrics including gross sales while competing with major markets (Atlanta, Nashville, Lexington, Louisville, Orlando)

Freelance technical consultant. Advised customers on a myriad of business and consumer-related topics including print marketing, database management, process and workflow, employee development, computer system and application training, and networking. Clients included area printing firms, advertising agencies, Panasonic, Department of Energy, local broadcast networks, area foundations and charitable institutions, corporate executives, small business and consumers.

Left School in 1978 - Founded Cumberland Check Service and East Tennessee Collection Agency.. Went back to school at night in 1992.