Steven Beenken

• Cultivating productive relationships with business representatives and consulting closely to uncover needs and match to available IT solutions or frame business cases to engage new product features with internal product and data teams. • Negotiating and closing deals above the approved and expected profitability thresholds. • Coordinating product migrations and cooperation contract renewals of the most important strategic lending partners.

Managed the major sales partners for the German lending business and optimized existing cooperations and sales channels to increase the annual net loan volume. • Developed and pitched roadmaps for partnership management reporting to the Deputy CEO / Head of Marketing and Products and took professional leadership of colleagues within partnership management. • Drove complex analyses • Led the marketing budgeting and business forecasting (monthly, yearly, and 4-year plans) for the Marketing department.

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations. • Summarized complex alternatives to enable the management board's decision making on providers of crucial IT infrastructure and operational services. • Delivered analysis of market, sales, and consumer trend impact on long and short-term strategies. • Created critical use cases to challenge new software developments and make them bullet proof. • Worked out complex access management matrices.

• Actively listened to internal stakeholders, handled concerns quickly and escalated major issues to supervisor. • Developed new fast lane loan decisioning processes. • Participated in building up new strategic partnerships and evaluated opportunities within agile cross-functional teams. • Collaborated with team members to achieve target results. • Identified process inefficiencies through intense analyses. • Exceeded goals through effective task prioritization and great work ethic.

• Checked loan applications and took loan decisions in accordance with the effective credit risk acceptance criteria. • Supported credit risk department in testing new operational processes; was Consultant with most detected fraudulent applications and most cases handled per week. • Managed complaints and complex customer requests. • Led efforts to pursue creative methods to gather and interpret customer perspectives, partnering with senior management in product, strategy and IT initiatives.

• Engaged new product cooperations to fit business customer needs and increased revenue of B2B sales. • Developed strategies and defined target values for B2B online sales. • Optimized internal sales processes and re-structured B2B pricing to favor scaling. • Researched competitors' activities and products to uncover new trends.

• Family business: dual brand car dealership; training company during dual studies. • Negotiated purchase prices and explained sales, warranty and optional products. • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options. • Used advanced software to prepare documents, reports and presentations. • Optimized internal processes.