Suliman Al-Zain

• Working with TATA Consultancy Services team as Al Mozoon Partner to find new opportunities on the Saudi ICT Market. • Helping customers to find the best solutions that fits there needs. • Educating clients on product benefits; establishing long-term profitable relationship.

• Precept on Mobily Corporate Sales Dep. Lunch. • Maximizing revenue by opening and penetrating accounts. • Managing over 25 Corporate Account, with revenue of more than 300,000 SR/Month. • Bulk SMS Service Focal Point for Corporate Sales Dep.

• Managing over 20 Corporate Account, with revenue of more than 400,000 SR/Month. • Maximizing revenue by opening and penetrating accounts. • Educating clients on product benefits, establishing long-term profitable relationship.

• Remedy Administrator (Action Request System). • IP and Domain Registry Administrator (Saudi Telecom Co. IP Address Block Administration). • DNS Administrator (Domain Name Service).

• Coordinate with STC (Saudi Telecom Co. –Network Provider) in solving Dialup Customers related problem. • Assisting other Customer care Rep. to resolve Internet customer's problem.

• Supervise up to 13 staff. Set objectives and plan work shifts for 24 hours a day, 365 days a year. • Testing new Software, and Hardware to recommend them to our customers, and inside the Company. • Preparing schedules for PC Maintenance in the company departments.