Susanne Ochs

Training, Beratung und Consulting im Bereich "Service & Kundenzufriedenheit"

Sales Coordinator für Deutschland, Österreich, Schweiz, Die Niederlande, Russland und Osteuropa MICE & Leisure

I am a contractor (permanent) being employed by Portico who provides reception services, switchboard managment, meetingroom management and facilities managment to large corporate enterprises (i.e. banks, law firms, media companies). I was brought into the team at the Guardian Newspaper in Jan 09 to set up the services and team on location. I manage a team of 13 and we provide all above mentioned services to the Guardian's headquarters with 1700 members of staff.

Baxter Storey was brought in when Standard Chartered Bank moved into their new headquarters in March 2008 to manage their catering and reception services. I managed a team of 10 receptionsits and oversaw the hospitality department with 5 members of staff. We provided ground floor and executive floor reception and meeting room management including catering for very high profile functions attended by former politicians and leaders of large internationla corporations.

Marketing, Economy, Events

Economy, English