Suzanne Tran

- Reached back the relevant events across the USA (shows, comics) - Defined the marketing strategy (and sale) of goods and services in the U.S. shows (Los Angeles, Anaheim, Pomona, San Francisco, Las Vegas, Portland) BtoC - Created tools to help in the organization of events (stock inventory, distribution of flagship products according on the theme of the show) - Analyzed the behaviors and needs of prospects / customers

- Shared the best selling practices by interviewing the sales force about their successes. - Created a portfolio of customers references twice a year that promotes offers and solutions of the group. - Increased the sales by providing a list of current customers which brought credibility. - Supported the sales by creating tools as sales pitch. - Brought new aspects and ideas leading to efficient portfolio at each release. - Developed methods to heighten the number of customer references.

- Created challenges and incentives with sales targets to motivate the sales force. - Analysed the results to determine the best sales. - Rewarded the sales force according to their results

- Advised clients on their phone consumption - Satisfied the requests of the customers by promoting the offers and the products of ORANGE. - Achieved monthly sales targets

Consumer Market Research - Integrated Marketing Communications - New Media Marketing - Advertising Principles and Practices - Brand Management - Writing for Marketing and Advertising - Ethics in Marketing and Advertising - Strategic Marketing - Advertising in the Digital Age.