Sven Schiemann

LHM Services GmbH (5 Monate) - Participation in setting up a new 2nd level support IT GmbH / Bezirk für Oberbayern (2 Monate) - classic 1st Level Support for the kbo - Mobile Device Management

- Part of a new service desk team - Konfiguration of the new ticket system - Acceptance of service requests - Requests are contractually checked

- Windows 10 rollout - Active Directory support - Client support - Network support

- Windows 10 rollout - Active Directory support - 1st & 2nd level client support - Network support - Wifi rollout - Asset management - Staging center - Cisco phones rollout (VoIP) - Windows CE system support for scan guns (DataLogic) - Mobile Device Management

- Training and support for the austrian CRM & ERP software mesonic (SAP like)

- Issue and redemption from HP clients for Magna - Service repairs for Lenovo client of TÜV Rheinland - Printer rollout for DB Schenker

- 1st & 2nd level support for all clients onsite (Rosenheim) - Asset management - Windows 10 rollout - IT Support for the production of furnitures - Active directory support - Network support

- Project managemnet of several rollouts of a Linux client system developed by dutsch developers special for schools throughout germany - Support for the skool system with one colleague for all clients in germany

- Printer support - Warehouse management - Coordination of field service - Spare parts management - Controlling of the cost benefit of the managed service - Preparation of offers for the sales departement - Pro active monitoring of all printers - And many other tasks