Sven Schleif

Angestellt, Onboarding Customer Success Manager, Werkia

Fähigkeiten und Kenntnisse

Computer-Aided Design (CAD)
Conversion Optimization
Fashion
Google Merchant Center
Modezeichnung
Activewear Running & Training
Google Sheets
functional textiles
Nähen
Adobe Illustrator
Google Tag Manager
Funktionstextilien
Negotiation
Adobe Photoshop
InDesign
Garment Construction
Online Advertising
Akquise
Kleidung
Organization Skills
Garment Fitting
Maschenware
Paid Search Campaigns
Microsoft Excel
Apparel
Gewebe
Microsoft Office
Planning
Google Ads
Browzwear
Mode
Price Quotes
Google Analytics
Communication
Modedesign
Produktentwicklung
Product Development
Search Engine Marketing (SEM)
Textilien
Search Engine Optimization (SEO)
Trendanalysen
Product Lifecycle Management
V-Stitcher
Sportbekleidung
Sportswear
Styling
Tech-Packs
Technical Textiles
Textildesign
Textiles

Werdegang

Berufserfahrung von Sven Schleif

  • Bis heute 5 Monate, seit März 2026

    Onboarding Customer Success Manager

    Werkia

    First point of contact for electronic technicians and other tradespeople that signed up to Werkia in search for a job Support from initial contact through to placement with partner companies (businesses with job vacancies) Personalised assistance to ensure an excellent candidate experience, e.g. taking note of candidates’ preferences & requirements and ensuring a smooth process. Proactive communication through various channels. Data management and collaboration with internal departments.

  • 7 Monate, Aug. 2025 - Feb. 2026

    Costume Specialist

    TUI Cruises

    Tailoring / Sewing and altering theater costumes on land and on board of a cruise ship. Fitting costumes on dancers, singers, acrobats and actors, define alterations needed and carry them out. Accompanying the installations of theater shows on a cruise ship. Documentation of costume creation process and relevant details. Helping with show installation on cruise ship. Be up to date on shows and costumes, document any relevant changes in costume setup or details.

  • 2 Jahre und 2 Monate, Juli 2023 - Aug. 2025

    Vendor Cluster Lead for Central Europe

    Cognizant

    As a Vendor Cluster Lead I cover the DACH, CEE, CZSK, GR and UA markets, which include a total of approx.120 contact persons (account associates etc.). The cluster was struggling with escalations in the DACH market before Q3'23. I helped to restore the image of the vendor program through increased client communication. I kept them informed on workflow, possible delays & challenges, and initiated troubleshooting quickly where required. As a result, complaints were reduced to a minimum by the end of Q3'23.

  • 1 Jahr, Aug. 2022 - Juli 2023

    Training Delivery Specialist

    Cognizant

    Planning and Conducting the Training for new hires to prepare and certify them for their job in the project. Keeping track & taking care of the knowledge level and growth of existing optimizers/agents by giving refresher training, quarterly update or expansion training, training of task types not covered during new hire training, and conducting product knowledge tests monthly to identify knowledge gaps. Gathering and working on issues and inconsistencies in the output templates, instructions & SOPs to eli

  • 1 Jahr und 2 Monate, Juli 2021 - Aug. 2022

    CSA Analyst – Senoir Process Executive

    Cognizant

    - Providing Analysis and Optimization recommendations for mostly Search campaigns following specific client requests (DACH-market, usually for larger-scale enterprises) - Keyword-Expansion: creating keyword lists and theming them according to ad group-structure and campaigns in the account – in order to catch missed opportunities and increase relevant traffic - Developing new Responsive Search Ads by using the client´s website-content and further, corresponding extensions (mostly Sitelinks, Structured Snipp

  • 1 Jahr, Aug. 2020 - Juli 2021

    Google Ads Customer Service Representative Teleperformance Portugal

    Teleperformance

    - Providing high-end service to advertisers (DACH market, high and low spending customers) for Google Ads and related platforms - Troubleshooting technical issues on multiple levels (ads, campaigns, account; manager accounts & subaccounts) and for multiple formats (e.g. Search, Display/Video, Shopping-Campaigns) - Supporting customers with queries related to the billing of the Google Ads accounts (mostly regarding Monthly Invoicing and Automatic Payments – profile creation, payments profile linking, explana

  • 1 Jahr und 1 Monat, Juni 2019 - Juni 2020

    Product Developer

    Tommy Hilfiger

    *Ownership of development from proto to production, incl. evaluation of construction, material, trims, colors and prints *Managing workload, prioritizing activities according to calendar deadlines *Using PLM as development tool for styles and maintaining data in BOMs for constant up-to-date status *Creation of clear and effective review comments and communication to vendors / factories *Review, validation, negotiation and approval FOBs and margins *Final sign off on sealing samples with full complete tech-

  • 1 Jahr und 5 Monate, Jan. 2018 - Mai 2019

    Product Developer

    zLabels GmbH

    *Leading the development of circular knitwear, sports – and outerwear for mens collections *Critical Path: administrative handling of all styles under development (know & track the status of each style) *Ensuring all development steps are fulfilled for an on-time production: e.g. tech-pack send-out, sample comments, care-label approval, hang-tags and bulk fabric approval *Driving fittings independently, finding solutions for fit, material and workmanship issues; passing clear comments to factories *Hand-in-

  • 2 Jahre und 9 Monate, Apr. 2015 - Dez. 2017

    Junior Product Developer

    zLabels GmbH

    *Organizing and leading the development of women´s and men´s sportswear collections in cooperation with vendors in Asia and Europe *Development across the whole assortment including technical products such as seamless sportswear, different support types of women´s bras and outerwear *Creating fits ensuring and supporting the functionality of the product in correlation with fabric, product purpose and special style related features (cutlines, vents, inserts etc.) *Complete organization of development trips t

  • 1 Jahr, Apr. 2014 - März 2015

    Product Development Working Student

    zLabels GmbH

  • 6 Monate, Okt. 2013 - März 2014

    Product Development Intern

    zLabels GmbH

Ausbildung von Sven Schleif

  • 2011 - 2015

    Bachelor of Applied Science (B.A.Sc.)

    Fachhochschule für Technik und Wirtschaft Berlin

    - design and composition (artistic aspect of clothing) / Adobe Illustrator - making basic patterns (Müller&Sohn), developing and modifying patterns womens- and menswear - CAD (Grafis) - technical aspects about fibers, yarns and fabrics - identifying fibers, testing fabrics, care instructions - mach

  • 2009 - 2011

    Gestaltungstechnischer Assistent für Modedesign / Fashion Design Assistant

    BBI - Akademie für Berufliche Bildung

    2 years of training in basics of fashion design and textiles - realizing womenswear from sketch to final product including imagining, research, making sketches, patternmaking, cutting, sewing - textile structures and composition from fiber to finishing, care instructions - marketing and economics

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