Svetoslav Slavkov

similar to the T2 I held before but with additional cybersecurity tech stack. This section will be updated as innovation & gathering expertise is in progress

1. Providing professional freelance Joomla extension translations from English & German to Bulgarian language & vice versa. 2. Joomla site administration, client & server OS technical support for Mac & Windows. 3. Custom software development services since 2008

- advocate quality - security reports - creating QA documents - functional/regression/performance/CHO (Continuous Hours of Operation) test plans execution - executing the test suites - documentation, verification & tracking of defects - maintaining CI pipeline builds & scripts, investigating failures & improve infrastructure, integration of automation test runs - contributing to the improvement of the development & release process - coordinate QA Automation with the DevTeam; Full details on LinkedIn

Identity & Access Management Engineer for MAN Truck & Bus Operation of the software components, monitoring & maintenance: - Evidian DirX Directory Server (MCD) - SailpointIQ - Apache Tomcat - Cerberus FTP Server - Certifications of digital identities - Operation of deployed SFTP Server including authorization & certificate management - Activities related to account, rights & role management of digital identities - Working with GitLab, Jenkins, Script automation, English/German & SCRUM, ITIL methodology

Identity & Access Management Engineer for MAN Truck & Bus Operation of the software components & their monitoring & maintenance: - Evidian DirX Directory Server (MCD) - SailpointIQ - Apache Tomcat - Cerberus SFTP - Certifications of digital identities - Operation of deployed SFTP Server including authorization & certificate management - Activities related to account, rights & role management of digital identities - Working with GitLab, Jenkins, Script automation, English/German & SCRUM, ITIL methodology

Supporting EMEA corporate customers for the Acronis Product line RCA troubleshooting utilizing WinDBG, Sysinternals, Wireshark, HAR & in-house tools Developing manual QA test cases via Jira about product behavior Supporting Windows, Linux & macOS environments Working close with RnD to resolve the root cause defects within the software & improve operations Training support engineers in troubleshooting application/OS Working experience with Confluence, Salesforce, Kibana, Docker, Azure, AWS & Grafana

Start/end: Feb 5, 2018 - May 2, 2019; Xing platform limitations of 512 characters only. For reference and a full description please visit my LinkedIn profile: https://www.linkedin.com/in/sslavkov/

Developed, maintained manual QA test cases Performed regression, smoke & exploratory testing Provided tech support for German-speaking customers with different Windows OSes including but not limited to: AD, CA, DNS, DHCP, File Server, Hyper-V, RDS, Clustering, Azure Analyzed crash, hang memory app dumps via Sysinternals & WinDBG Task automation scripting support via Windows PS, VBScript & Batch Ensured optimal customer satisfaction following support engagement & problem resolution

Installing users' workstations with Win 7/8/8.1/10, MacOSX configuring & administering them providing Helpdesk support services for all internal departments of the company preparing procedures and other IT documentation for colleagues and the team network cabling and patching relocating team members from one building / room to another installing, configuring and supporting different mobile devices - Win Phone, Android, iPhone SCCM 2012 used for user profile capturing and restoration to new hardware

Built a custom web app for truck insurance & calculator services via PHP5, MySQL5, Ajax, jQuery, XML, CSS, JS Created manual test cases for functional, security, regression, load & performance testing Provided end user support during the development process & after implementation

Custom Borland Delphi software development for the technical quality control department in the tobacco industry File output conversion across SODIMAT measuring machines File server architecture saved 2500 EUR in API consultancy support between the developed application & QstatLab User acceptance, functional testing & user training upon solution implementation

Maintained computers, printing equipment for the bar code system App design development via PHP5, MySQL5, Ajax, XML, CSS, jQuery, JS for the technical quality control department Chemical Tobacco saved 2000 EUR in API consultancy between the developed application & internal sources as well as conducted user training