Basic

Svetoslav Slavkov

Angestellt, IAM Engineer, Bulpros

Abschluss: master, South-West University "Neofit Rilski"

Blagoevgrad, Bulgarien

Skills

Quality assurance
Cyber security
DevOps
Technical support
System Administration
Windows PowerShell
Mac OS X
Windows Server 2012 R2
windows server 2016
Windows 10
Windows 7
Windows 8/8.1
windows xp
Joomla!
remote user support
cyberark
Windows Server 2012
Network Security
Windows Server 2008
Windows Server 2008 R2
VMware Workstation
Hyper-V
Helpdesk Support
Web Application Development
Web Development
Website development
Web Application Firewall
XML
XML-RPC
Cascading Style Sheets (CSS)
PHP
Microsoft Office
Technical Translation
Customer Support
Problem Solving
Server Administration
LAN
MySQL
SOAP
REST
JSON
Ajax
docker
SQL
Batch Scripting
WMI
sysinternals toolkit
Network Administration
Administration
Active Directory
Deutschkenntnisse
Security
Specialist
Informatik
It security
Cybersecurity
Consulting
Beratung
Constultant
Vmware
High Availability
Microsoft Terminal Server
Performance
Trace analysis
Cloud Computing
Cloud Infrastructure
Microsoft Azure
Altiris
Content Delivery Network
Windows Server
Microsoft
CentOS

Timeline

Professional experience for Svetoslav Slavkov

  • Current 4 months, since Apr 2021

    IAM Engineer

    Bulpros

    IAM Engineer Identity & Access Management Engineer Operation of the software components & their monitoring & maintenance: - Evidian DirX Directory Server (MCD) - SailpointIQ - Apache Tomcat - Cerberus FTP Server - Certifications of digital identities - Operation of deployed SFTP Server including authorization & certificate management - Activities related to account, rights & role management of digital identities - Working with GitLab, Jenkins, Script automation, English/German & SCRUM, ITIL methodology

  • Current 13 years, since Aug 2008

    Project-based: Quality Assurance, DevOps SysAdmin Support

    N/A

    1. Providing professional freelance Joomla extension translations from English & German to Bulgarian language & vice versa. 2. Joomla site administration, client & server OS technical support for Mac & Windows. 3. Custom software development services since 2008

  • 2 years, May 2019 - Apr 2021

    Tier 2 Support & QA Engineer with German & English

    Acronis

    Supporting EMEA corporate customers for the Acronis Product line RCA troubleshooting utilizing WinDBG, Sysinternals, Wireshark, HAR & in-house tools Developing manual QA test cases via Jira about product behavior Supporting Windows, Linux & macOS environments Working close with RnD to resolve the root cause defects within the software & improve operations Training support engineers in troubleshooting application/OS Working experience with Confluence, Salesforce, Kibana, Docker, Azure, AWS & Grafana

  • 1 year and 4 months, Feb 2018 - May 2019

    Senior Windows System Administrator

    DXC Technology

    Start/end: Feb 5, 2018 - May 2, 2019; Xing platform limitations of 512 characters only. For reference and a full description please visit my LinkedIn profile: https://www.linkedin.com/in/sslavkov/

  • 2 years and 1 month, Feb 2016 - Feb 2018

    Manual QA & Microsoft Pro Support German Platform Team

    Convergys Corporation, Sofia

    Developed, maintained manual QA test cases Performed regression, smoke & exploratory testing Provided tech support for German-speaking customers with different Windows OSes including but not limited to: AD, CA, DNS, DHCP, File Server, Hyper-V, RDS, Clustering, Azure Analyzed crash, hang memory app dumps via Sysinternals & WinDBG Task automation scripting support via Windows PS, VBScript & Batch Ensured optimal customer satisfaction following support engagement & problem resolution

  • 2 years and 5 months, Jun 2013 - Oct 2015

    Desktop Administrator

    Telerik, Sofia

    Installing users' workstations with Win 7/8/8.1/10, MacOSX configuring & administering them providing Helpdesk support services for all internal departments of the company preparing procedures and other IT documentation for colleagues and the team network cabling and patching relocating team members from one building / room to another installing, configuring and supporting different mobile devices - Win Phone, Android, iPhone SCCM 2012 used for user profile capturing and restoration to new hardware

  • 1 month, May 2012 - May 2012

    Web Developer & manual QA

    Nowcerts, Blagoevgrad

    Built a custom web app for truck insurance & calculator services via PHP5, MySQL5, Ajax, jQuery, XML, CSS, JS Created manual test cases for functional, security, regression, load & performance testing Provided end user support during the development process & after implementation

  • 3 months, Jul 2011 - Sep 2011

    Software Developer & QA intern

    Blagoevgrad-BT AD, Bulgartabac

    Custom Borland Delphi software development for the technical quality control department in the tobacco industry File output conversion across SODIMAT measuring machines File server architecture saved 2500 EUR in API consultancy support between the developed application & QstatLab User acceptance, functional testing & user training upon solution implementation

  • 3 months, Jul 2010 - Sep 2010

    IT Specialist & QA intern

    Blagoevgrad-BT AD, Bulgartabac

    Maintained computers, printing equipment for the bar code system App design development via PHP5, MySQL5, Ajax, XML, CSS, jQuery, JS for the technical quality control department Chemical Tobacco saved 2000 EUR in API consultancy between the developed application & internal sources as well as conducted user training

Educational background for Svetoslav Slavkov

  • 1 year and 1 month, Jan 2011 - Jan 2012

    Informatics

    South-West University "Neofit Rilski"

  • 4 years and 1 month, Jan 2007 - Jan 2011

    Informatics

    South-West University "Neofit Rilski"

Languages

  • German

    First language

  • English

    Fluent

  • Bulgarian

    -

Wants

Information Security
Quality assurance
Software Testing
Cloud Computing
Virtualization
Desktop virtualization
Server Virtualization

Interests

Artificial intelligence
books about IT and phylosophy
Bioinformatics
custom application/site development
scripting and automation
CDNs
IT workshops and conferences
Load
Performance and Security testing
Blockchain

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