Syed Abdul Wasay Qamar

Owned the Jira-based ticketing and analytics rollout end to end for 35+ staff across 5 cross-functional teams (logistics, supply chain, surveillance, data analytics, finance), from the first process map to full adoption. Traced a recurring support cost back to an unnecessary third-party dependency, built the case for bringing it in-house, and standardized troubleshooting protocols across stores, saving roughly $4,000-5,000/month. Became the person teams came to first when a KPI number needed explaining, n

Interviewed 100+ employees across 10 departments to map how operational data actually moved, not how the org chart assumed it did, work that fed into a client's reported ~150% operational performance improvement. Built Power BI and Excel dashboards from that data, and digitized reporting workflows end to end for a fast-food industry client, from data intake to final report format, flagging a peak-season volume gap in the new process before it was asked for. Kept refining the dashboards after the official

Promoted to run the full US-Colombia logistics and order-fulfillment pipeline after about 4 months in my prior role at the company, once 200+ RMA coordination cycles and vendor relationships across 12+ countries showed I could be trusted with the whole picture, not just my slice of it. Managed sourcing from Vietnam and China through 50+ order cycles across 15 SKUs, learning to catch a sourcing risk before it became a shipment delay instead of after. Designed and maintained the relational databases behind

Coordinated RMA (return merchandise authorization) cases and vendor relationships across 12+ countries as part of the global supply and demand planning function, the track record that led to being promoted to run the full US-Colombia logistics pipeline after about four months. Got hands-on exposure across data management, financial management, product development, and product sourcing alongside the core supply and demand planning work, the breadth that shaped how I approached the bigger role that followed.

Digitized the CIP protocol for 50+ manufacturing employees and revised the MOQ on a packaging optimization project, saving PKR 25M. Also built a 12+ country RMA tracking database that wasn't part of the original brief, but that the team kept using after I left. Also formulated preventive maintenance plans across all 7 machine lines on the PP factory floor, and coordinated 5 factory engineers on breakdowns and repairs. Before that packaging redesign, an earlier MOQ revision (based on analyzing semi-annual

- Developed understanding of Machine Learning under supervision of Muhammad Imran Habeel, a faculty member in SEECS - Helped in the development and running of micro-controller based projects