Sylvie Mancy

Responsible for the entire Loans administration, reporting, management information tasks, etc. for Lloyds and BOS. Managed a team of 10. Created the Agency team. Part of an international project analysing the Bank' structure and potencial improvement

Following Lloyds and HBOS merger, as Bussiness Readiness Manager my goal was ensuring successful separation & migration of the Spanish corporate business. Also participated in other projects related to structure analysis, processes improvement, etc.

Responsible for promoting origination and distribution activity toward Spanish customers. Preparing transaction structures and pricing offers to customers; Meeting them and discussing the deal. Monitoring the whole process from mandate signing to facility signing. Follow-up to the local market, banks and issuers potential in Spain. As Syndications Head, got a mandate - first in Spain - to launch a syndication for Navantia. This operation was chosen Deal of the Year Award 2006 Lloyds Bank Capital Markets.

Evolvebank.com was launched in Spain in January 2001. Selection and training of the Call Center team in Glasgow, drawn up of frequent Q&A, close collaboration with Operations team in Glasgow and Administration in London. Checking and improving processes. Developed a CRM program. Launched an incentive program for the sale staff of the Lloyds branches in Spain. As Quality Manager at Evolvebank.com, reduced complaints from customers by 66% in 8 months.

Structured Finance Manager; Research Manager, Manager Corporate Banking, Analyst of Balance Sheet, Training.