Sylvio Valerio

• Überwachung/Monitoring des vorhandenen LAN/WANs mit Cisco Geräten. Vorbereitung der LAN-Transformation für Regionen, Anpassung von Solutions Designs, Einbau der Hardware entsprechend den Prozessen des Auftraggebers, Konfiguration der Hardware (N- Series, Cisco Switches bzw. Cat. 3750, 6500 und 4000 Series, und Cisco Router bzw. 1841, 2811, 2951),

• 2nd/3rd level support for the global financial network, provided client technical resolution via phone, e-mail and VPN telnet sessions on Cisco routers. • Third level support for users in Spain, England and Germany (UK and DE account creations UID).

• CCNA – Network topology, Cisco Network structure, Planning and optimization. • CCNP- Advanced Routing, advanced switching and advanced troubleshooting training. • Hands on Instructions by certified by Cisco CCIE Instructors.

Troubleshooting workstations, and server issues. Setting up printer pools, maintaining print server, connected clients to network printers. Maintained physical hardware of printers along with its pertaining software. Configured lotus notes 4.5r for user client profile.

Providing day-to-day administrative support for approximately 870 users based in different regions on the globe. Ex: Creating and maintaining Client logon accounts and password securities were a daily practice.Participated in a global rollout from Windows 98, and Windows NT 4.0 to Windows 2000 Professional.

Provided LAN administration for remote clients connecting to network 24/7. Creating DHCP scopes for IP address resolution, as well as setting up WINS servers for IP NetBIOS name resolution. Troubleshooting workstations, and server issues. Slow network connections, drive failures, and NIC replacements.

• CCNA – Network topology, Cisco Network structure, Planning and optimization. • CCNP- Advanced Routing, advanced switching and advanced troubleshooting training. • Hands on Instructions by certified by Cisco CCIE Instructors.

Aviation High School 1988-1992 Specialized in Airframe and Powerplant Maintenance