Taras Rubaniak

Creating Used Cars Sales Department. Developing Business Process for servicing 3 dealers (one group of companies). Developing additional services for customers. Importing vehicles from Europe. Marketing strategy development. Key achievements: Creating new department. Reached average sales of 10 units in first 3 months (1 used to 5 new). Reached average sales of 15 units in 8 months (1 used to 3 new). Creating new web-site. Developing own import of used cars.

Mitsubishi Dealer franchise receiving. Performing reconstruction of a dealer. Starting up of all processes. Hiring people on key positions. Key achievements: Creating new business opportunity. Performing reconstruction in one month with saving 12% of budget.

Dealers network co-ordination and control. Dealers contracts and collateral agreements check, control under the contracts execution. New dealers opening – goals and targets setting (4 Volvo dealers). New architectural standards implementation. New service process implementation (Volvo Personal Service) – 3 dealers. Conducting of audits. Consultations regarding sales/aftersales processes. Key achievements: Creating new marketing program “Dealer Variable Margin”. Rebuilding 50% of dealer network.

Key achievements: Reduced “dead stock” from 9% to 4% in 8 months. Stock turn rate boost up from 5.3 to 6.8 in 12 months. Sales share within company growth from 11% to 12% in 8 months. New price build up implementing – overall gross profit growth by 5%. Reduced warranty parts share from 22% to 16% in 11 months. Average FFR = 84%. Reduced warranty parts share from 18% to 14% in 8 months. Service campaigns compliance rate increased from 88% to 96% in 8 months.

Parts, accessories and merchandise sales and pricing Purchase and sales planning Stock management (compliance of KPI’s) Development of marketing programmes Key achievements: Reduced “dead stock” from 12% to 9% in 10 months. Stock turn rate boost up from 4,5 to 5,3 in 9 months. Sales share within company growth from 9% to 11% in 12 months. Average FFR = 89%. Parts variable margin program implementing - gross profit growth by 3%.

Preparing annual, monthly, weekly and daily aftersales reports. Organizing events (conferences, trainings, Volvo Road Show 2013 etc.). Updating/managing aftersales Intranet/Extranet page. Project management assistance. Financial control of warranty payments. Organizing and conducting warranty trainings for Dealers and audits. Key achievements: Reduced warranty parts share from 22% to 16% in 11 months. Service campaigns compliance rate increased from 75% to 90% in 8 months.

Specialization in consumer behaviour. B.A., Theory of Economics