Thi Hoang

Client: The Austrian Red Cross. Responsibilities: Conducting market research, consulting, strategic planning, enhancing and building a strong network with potential partners and sponsors. Evaluating risks and benefits of future options/ possibilities for a Red Cross project.

Designing, writing and formatting the company’s SOP Manual (Standard Operating Procedure Manual). Conducting market research and research on different business models and franchise associations. Developing internal systems and processes such as invoicing system, payment database and customer database. Performing excellent customer service and solving operational issues.

Merchandising, managing the store and performing excellent customer service.

Teaching students undertaking IBUS 307 in 2011 and supervising their final exam.

Designing and conducting English lessons, organising speech competitions and preparing presentations for high school students. Encouraging and motivating students to have basic understanding of other cultures and cultural norms.

Designing and conducting English lessons, organising speech competitions and preparing presentations for high school students Encouraging and motivating students to have basic understanding of other cultures and cultural norms

Organising sports events, such as annual soccer league, badminton tournaments, dance competitions. Encouraging students to play sports more often.

Working in the law library of Victoria University: Organising books and dealing with administrative, library-related issues.

Organising marketing and promotion events, such as designing posters, participating in Careers Expos, contacting the University’s key people and opening information sessions.

Maintaining strong overseas Vietnamese students’ networks.

Performing excellent customer service, consulting and maximising sales.

Environmental Change and Policy, Globalisation and Social Policy

Exporting, Negotiating, SMEs (Small and medium sized companies), MNEs (Multinational enterprises), Communications, Linguistics, Sales and Marketing, Management and Human Resources issues.

3 MBA courses: Managing Across Cultures, Strategy Management, Entrepreneurial Management and Business Chinese.

International Business, Management, Human Resources, Marketing, Finance and Accounting, Economics, Statistics for Business